Care Policy

At GLOWDOLY , we are committed to delivering high-quality cosmetics that are safe, effective, and crafted with care. To help you get the best results while ensuring safety and longevity, please review our care guidelines below.

1. Product Usage Guidelines

  • Always apply cosmetics with clean hands and tools to avoid contamination.

  • Perform a patch test before using any new product, especially if you have sensitive skin or allergies.

  • Follow the directions on the product label. Do not use more than recommended.

2. Storage Instructions

  • Store all products in a cool, dry place away from direct sunlight and heat.

  • Keep containers tightly closed when not in use to preserve product integrity.

  • Avoid storing cosmetics in humid areas (e.g., bathrooms) for extended periods.

3. Expiration & Shelf Life

  • Each product has an expiration date or PAO (Period After Opening) symbol. Use within this timeframe for best performance and safety.

  • Discontinue use if the product’s texture, color, or smell changes.

4. Hygiene & Safety

  • Do not share personal cosmetics like lipsticks, mascaras, or eyeliners to prevent cross-contamination.

  • Regularly clean makeup brushes and tools.

  • If irritation, redness, or discomfort occurs, stop using the product and consult a healthcare professional.

5. Sustainability & Disposal

  • Recycle packaging when possible according to local regulations.

  • Do not dispose of cosmetic products in sinks or toilets—use proper waste disposal methods.

6. Customer Support

If you have any questions or concerns about our products, ingredients, or how to use them, please reach out to our Customer Care team at contact@glowdoly.com